Ok Alone is committed to your privacy and security. We collect only the data needed to monitor your safety, communicate during emergencies, and continuously improve our service—all while safeguarding your information.
Data We Collect
Ok Alone gathers the following categories of data:
Personal Information
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Your name and contact details
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Emergency contact information
Entered by your company monitor and never shared with third parties.
Location Data
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Real-time GPS coordinates when the app is active
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Used exclusively for safety monitoring and emergency response
Usage Data
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Features you access and how long you use them
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Helps us refine the app’s functionality and user experience
Device Information
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Device model, operating system version, and app version
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Enables compatibility checks and troubleshooting
How We Use Your Data
Your data powers these critical functions:
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Safety Monitoring: Live location tracking and personal details allow us to verify your well-being and dispatch help when needed.
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Communication: We use contact data to send alerts, notifications, and reach out to you or your emergency contacts.
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App Improvement: Aggregate usage metrics guide enhancements to features, performance, and design.
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Legal Compliance: We may process data to meet regulatory requirements and protect users.
How We Protect Your Data
We employ industry-standard security measures, including:
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Encryption: All data in transit and at rest is encrypted.
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Secure Storage: Data is stored on protected servers with strict access controls.
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Access Management: Only authorized personnel can view or modify your information.
Data Retention
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We retain your data only as long as required for monitoring purposes or to comply with legal obligations.
- Location data is retained for 30 days. All other data including actions is retained for 265 days.
- You can export your data at any time.
Our Rights
You have control over your personal data:
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Access: Request a copy of your data.
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Correction: Update any inaccuracies.
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Deletion: Ask us to remove your data when no longer necessary.
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Restriction or Objection: Limit or object to certain processing activities.
To exercise these rights, contact our support team.