Sending Mass Notifications to Workers and Monitors

 

1. Enable the Mass Notification Feature

  1. Log in to your Ok Alone dashboard.

  2. Go to Settings > Extra Features.

  3. Under the Comms Plan header, check Mass Notifications.

  4. Click Save.

2. Access the Mass Notifications Page

  1. In the left sidebar, click Management.

  2. Select Mass Notifications.

  3. You’ll see a message field (up to 150 characters) and your send options.

 

3. Configure Your Message

  1. Enter your message

    • Type up to 150 characters in the text area.

  2. Choose a Group (optional)

    • Select a worker or monitor group to limit recipients.

    • Leave blank to message everyone.

  3. Select Message Type

    • SMS or Email.

  4. Select Recipient Role

    • Workers or Monitors.

  5. Filter by Shift Status (workers only)

    • All Workers or Only On Shift.

 

4. Send Your Notification

  1. Review your message and options.

  2. Click Send the Message.

After sending, you’ll see a confirmation alert showing:

  • Message type (SMS or Email)

  • Recipient role (Workers or Monitors)

  • Group and shift status filters

5. Sending Additional Messages

  • Click Send Another Message in the confirmation alert to return to the send form.

  • Enter a new message and adjust options as needed.

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