Integrating Ok Alone with the Geotab Drive App provides drivers with hands-free safety monitoring. When you start a monitoring session in the Drive App, Ok Alone tracks your status and issues check-in reminders as needed. Follow the steps below to set up and use this integration.
Prerequisites
-
Ok Alone Account
-
Ensure you have an active Ok Alone driver account.
-
-
Geotab Drive App Installed
-
Download and install the Geotab Drive App on your mobile device (iOS or Android).
-
-
Geotab Device Linked
-
Your supervisor must link your Geotab telematics device to your Ok Alone driver profile. Without this connection, Drive Mode cannot detect when you are driving.
-
-
GPS and Data Connection
-
Turn on your phone’s GPS/location services and ensure you have cellular data or Wi-Fi. This allows Drive Mode to update your status accurately.
-
Starting a Monitoring Session
-
Open the Geotab Drive App on your phone.
-
Log in with your Ok Alone driver credentials.
-
Once logged in, the app automatically starts a monitoring session in Ok Alone.
Important: Keep the Drive App running in the background to maintain an active monitoring session. If the app closes, Ok Alone will eventually end your session.
How Drive Mode Works
-
Automatic Detection
When Drive Mode is active, Ok Alone disables check-in timers while your vehicle is moving. -
Vehicle Moving → Drive Mode
After you start the engine, Drive Mode may take 2–3 minutes to switch to “Driving.” During this time, Ok Alone verifies data from your Geotab device. -
Check-In Suspension
Once Drive Mode detects you are driving, Ok Alone automatically checks you in and suspends further reminders until you stop. -
Vehicle Stopped → Normal Monitoring
After you park and turn off the engine, Drive Mode switches to “Not Driving.” Ok Alone then starts a check-in timer (default 60 minutes, unless your Monitor chose a different interval).
Check-In Timers and Reminders
-
Leaving the Vehicle
When Drive Mode switches to “Not Driving,” Ok Alone begins a check-in timer—usually set to 60 minutes by default. -
Check-In Reminder (Phone Call)
-
When the timer expires, Ok Alone calls your phone from +1 604-256-5739.
-
You can:
-
Press 1 to check in.
-
Press 3 to end your shift.
-
Press 0 to request help.
-
-
-
Check-In Reminder (SMS)
-
Ok Alone sends an SMS from +1 604-256-5739.
-
Reply with:
-
“ok” to check in.
-
“end” to end your shift.
-
“help” to request assistance.
-
-
-
Manual Check-In or Help
-
At any time, you can call +1 604-256-5739, enter your PIN (if prompted), and follow voice prompts to check in, end your shift, or request help.
-
Ending a Monitoring Session
-
When your workday ends, log out of the Geotab Drive App.
-
Logging out automatically ends your Ok Alone monitoring session.
-
-
If the Drive App remains open but you do not move (no location activity) for 60 minutes, Ok Alone also ends the session automatically.
Tip: Always log out when you finish work to prevent missed check-in alerts when you’re off duty.
Important Notes
-
Check In Before You Drive
If you have a pending check-in before starting your vehicle, manually check in to avoid a missed-check-in alert. -
Keep GPS On
Drive Mode requires GPS to detect motion. Ensure your phone’s location services are enabled for Ok Alone. -
Choose GPS Accuracy
In the Drive App’s Ok Alone settings, select:-
GPS High for faster detection (uses more battery).
-
GPS Normal for reduced battery usage (may take slightly longer to detect movement).
-
-
Data Connection
A stable cellular or Wi-Fi connection is needed so Ok Alone receives real-time updates from Geotab. -
Geotab Link Verification
If Drive Mode fails to detect driving, confirm with your supervisor that your Geotab device is properly linked to your Ok Alone profile.
Troubleshooting
-
Drive Mode Stuck at “Not Driving”
-
Verify GPS is turned on and set to “Always Allow” for Ok Alone.
-
Check that your Geotab device is transmitting vehicle data.
-
Restart your phone and reopen both the Geotab Drive App and Ok Alone.
-
-
Missed Automatic Check-In
-
Manually check in before starting the engine.
-
If automatic check-in continues to fail, ask your supervisor to verify the Geotab integration.
-
-
Receiving Alerts While Driving
-
Open Ok Alone in the Drive App and confirm the status is “Driving.”
-
If it still shows “Not Driving,” switch GPS accuracy or move to an area with better coverage.
-
Need More Help?
-
Ask Your Supervisor
Check that your Geotab device is linked correctly and your account settings are up to date. -
Contact Support
Email Ok Alone Support at customer.support@okalone.net. -
Documentation
Visit our guide: https://okalonedocs.com/using-ok-alone-geotab-drive-app/
By following these steps, you’ll ensure uninterrupted, hands-free monitoring when you’re on the road—keeping you safe and compliant with Ok Alone check-in requirements.