Setting up a SPOT X with Ok Alone

This guide explains how to configure your SPOT X device for full integration with Ok Alone. You’ll link the device via SPOT’s Data Push, create Ok Alone contacts and predefined messages, sync the settings to your SPOT X, and learn how drivers use these messages to start and end shifts or request help.

 

Prerequisite: Link SPOT via Data Push

Before you begin, follow the steps in Link SPOT to Ok Alone with SPOT’s Data Push to configure Data Push and add your device’s ESN to a worker’s profile in Ok Alone. Once that is complete, return here to set up your SPOT X-specific settings.

 

SPOT X Buttons and Main Actions

The SPOT X has several buttons you’ll use for Ok Alone functions:

• Select Button (Main Menu): Navigates the SPOT X menu.

• Track Button: Starts continuous location tracking at defined intervals.

• Messages Button: Opens message composition and predefined message lists.

• Check In Button: Sends your default Check In message.

 

 

1. Edit SPOT X Settings Online

1. Sign In to SPOT Account

   • Visit https://myaccount.findmespot.com/login and enter your SPOT credentials.

2. Open “My Devices”

   • Click My Devices in the top navigation bar.
     

3. Select Your SPOT X

   • In the device list, find your SPOT X and click Edit Settings.
     

4. Navigate to Contact Settings

   • Under Edit Settings, scroll to Contact Settings to create a new Ok Alone contact.

2. Create an Ok Alone Contact

You need to add Ok Alone as a contact so the SPOT X can send commands there.

1. Select “My Contacts”

   • Within Contact Settings, click My Contacts.

2. Create a New Contact

   • Click Create Contact.

   • Enter:

     • Name: Ok Alone (or any label you prefer)

     • Phone Number: Choose the correct number for your region:

       • Canada: [phone]

       • USA: [phone]

       • UK: [phone]

       • Australia: [phone]

       • New Zealand: [phone]

   • Save the contact.
     

 

3. Set Up Message Profiles

To use Ok Alone features, you must edit predefined messages so that each button press sends the correct command (using your worker’s PIN).

1. Open “Message Profile Settings”

   • Still under Edit Settings, click Message Profile Settings.
     

2. Edit Predefined Messages

   • Click Predefined Messages. You’ll see a list of existing messages—edit three of them for Ok Alone:

     1. End Shift Message

        • Replace one predefined message with:

           

          [Worker PIN] end

          • Example: “123456 end”

        • Set the contact to Ok Alone (created above).

        • Save.

     2. Check In (Start Shift) Message

        • Replace another predefined message with:

           

          [Worker PIN] ok

          • Example: “123456 ok”

        • Save.

     3. Help/S.O.V. Message

        • Replace a third predefined message with:

           

          [Worker PIN] help

          • Example: “123456 help”

        • Save.

   • Messages can be entered with commas (e.g., “123456,end”) or spaces (“123456 end”). Ok Alone will parse either format.
     

3. Edit Default Check In (Optional)

   • Still in Message Profile Settings, select Check In.

   • Change it to:

      

     [Worker PIN] ok

     • Example: “123456 ok"

   • This ensures pressing the Check In button on the SPOT X starts a shift or confirms you’re safe during a shift.

   • Save.

Whenever you update messages, you must sync your SPOT X (next step) so the changes take effect on the device.

4. Adjust Tracking Intervals (Optional)

If you want the SPOT X to send periodic location updates to Ok Alone:

1. In Edit Settings, find Tracking Intervals.

2. Choose a preset interval (e.g., 2 minutes, 5 minutes) or enter a custom schedule.

3. Click Save.

 

5. Sync Your SPOT X

After making all online changes, synchronize them to your SPOT X:

1. Connect SPOT X to a Computer via USB.

2. Open the SPOT Sync Utility

   • If you don’t have SPOT Sync installed, download it from SPOT’s website.

3. Perform a Sync

   • With the SPOT X powered on and detected, click Sync (or Update) in the utility.

   • Wait for the process to complete—do not disconnect early.
     
     

Synchronization ensures your SPOT X has the new contact, predefined messages, and tracking intervals.

 

6. Using Your SPOT X with Ok Alone

Once synced, you can use the SPOT X buttons to communicate with Ok Alone:

1. Start or End a Shift

   • Press the Messages button on the main menu.

   • Select Predefined Messages.

   • Choose the message you labeled with “[PIN] ok” to start a shift or check in.

     • Ok Alone logs you as active and begins monitoring.

   • To end a shift, select the “[PIN] end” message.

2. Send a Help Request

   • In Predefined Messages, select the “[PIN] help” message.

   • Ok Alone logs a Help alert and notifies your Monitor immediately.

3. Check In Button Use

   • Pressing the Check In button sends the “[PIN] ok” message, which also checks you in during an active shift.

4. Track Button Use (if enabled)

   • Press Track to begin continuous location updates at the interval you specified.

   • Ok Alone stores these points so your Monitor can view your route in real time.

 

Feature Management

To enable SPOT device integration, confirm the feature is enabled in Ok Alone:

1. Sign in to the Ok Alone dashboard at https://my.okalone.net.

2. In the sidebar, click Settings → Extra Features.

3. Under App Features or Integrations, ensure SPOT Device Integration (or a similar label) is turned on.

4. Click Update Your Feature Settings.

 

Troubleshooting Tips

• SPOT Messages Not Received

  • Verify the SPOT X contact number is entered correctly (no extra spaces).

  • Confirm your worker’s PIN in Ok Alone matches the PIN used in SPOT messages.

  • Ensure a clear line of sight to the sky when sending messages.

• Predefined Messages Didn’t Sync

  • Reopen SPOT Sync and repeat the sync procedure.

  • Check that SPOT Sync reports a successful transfer before disconnecting.

• Tracking Intervals Seem Incorrect

  • Confirm your SPOT X battery is sufficiently charged—low power can disrupt tracking.

  • Recheck the interval setting in Tracking Intervals, then sync again.

• No SPOT Device Option in Ok Alone

  • Make sure SPOT Device Integration is enabled under Settings → Extra Features.

  • If still missing, contact support at [e-mail].

 

Key Takeaways

• Link via Data Push First: Complete the Data Push setup before configuring your G3.

• Create Ok Alone Contact: Add one of the regional phone numbers to your SPOT X contacts.

• Edit Predefined Messages: Use your worker’s PIN plus “ok,” “end,” or “help” to ensure Ok Alone recognizes each command.

• Sync After Every Change: Always sync your SPOT X so it imports the latest settings and messages.

• Test Each Button: Verify Check In, End Shift, Help, and Tracking functions appear correctly in Ok Alone.

Once these steps are complete, your SPOT X is fully configured for Ok Alone monitoring—keeping you safe even in remote locations.