We’ve just released an improvement for workers using ZOLEO devices. Now, workers can assign their Zoleo number to their account in addition to their existing phone number. This enhancement ensures that:
When a check-in is due, the reminder is sent to their primary phone and their ZOLEO number.
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This means that even if a worker is out of mobile signal, they’ll still receive their check-in reminder via the ZOLEO satellite connection—and can complete the check-in without needing to switch devices or numbers.
Previously, workers had to manually switch between numbers when transitioning in and out of coverage zones. With this update, that hassle is gone. It’s a seamless experience, and one that was requested by many of our customers—so we’re thrilled to deliver it.
How to Add the ZOLEO Number
There are two ways to add a Zoleo number to a worker’s account:
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Via the Zoleo Tab:
- Navigate to the ZOLEO tab for the worker.
- Enter the ZOLEO number in the field located just below the Zoleo IMEI.
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Via the Worker Edit Page:
- Go to the Edit Worker page.
- If a ZOLEO IMEI has already been assigned, a field labeled “ZOLEO Number” will appear.
How to Set Check In Reminders
Check In reminders require our Autometed Monitoring plan. Once this is activated on your account, you can set you SMS reminders in the Check In Setup tab of any worker.
