Assigning the correct check-in interval ensures Workers are monitored according to the risks they face. Use this guide to categorize Workers by risk level and configure their check-in frequency in the Ok Alone dashboard.
Risk Categories and Recommended Intervals
Before configuring check-ins, determine each Worker’s risk level based on their job tasks and environment:
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Low Risk (4 hours)
Suitable for Workers in stable, low-hazard settings—for example, administrative tasks in an open office. -
Medium Risk (2 hours)
Applicable when Workers operate independently but encounter occasional hazards—for example, traveling between multiple job sites. -
High Risk (30 minutes)
Required for Workers in hazardous conditions or remote locations—for example, field technicians working near heavy machinery or in isolated areas.
Tip: If a Worker’s job involves varying risk levels (such as alternating between office work and field visits), consider setting a shorter interval or manually switching to High Risk when they enter a more dangerous environment.
Configuring Check-In Frequency
Follow these steps to set or change a Worker’s check-in interval in the Ok Alone dashboard:
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Open the Workers Page
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Log in to the Ok Alone dashboard (https://my.okalone.net).
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In the sidebar, click Workers.
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Edit a Worker Profile
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Locate the Worker whose check-in frequency you want to adjust.
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Click the pencil (✏️) icon next to their name.
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Access the Check-In Setup Section
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In the Worker’s profile, scroll to Check In Setup.
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Click the dropdown menu under Check In Frequency.
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Select the Desired Interval
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From the dropdown, choose one of the following options:
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4 hours – for Low Risk
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2 hours – for Medium Risk
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30 minutes – for High Risk
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No Timer – if the Worker does not require regular check-ins (requires Extra Features).
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The Worker’s new check-in interval is immediately selected.
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Save Your Changes
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Click Update Setup at the bottom of the profile.
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The system applies the new check-in frequency for all future shifts.
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Removing or Disabling Check-In Timers
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If a Worker does not need a recurring timer, select No Timer from the dropdown.
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Ensure No Timer is enabled in Extra Features under Settings → Extra Features → Dashboard Features before assigning it.
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Remember that omitting a timer means Ok Alone will not send periodic check-in reminders; use this only when your workflow does not require a timer.
Verifying Check-In Settings
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Start a New Shift
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After saving, instruct the Worker to begin a new shift in their app.
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Confirm that the check-in reminders occur at the selected intervals.
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Monitor Upcoming Check-Ins
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On the dashboard, click Workers → [Worker Name] → Upcoming Check-Ins to view the next scheduled reminder times.
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