Android 10 App Settings and Permissions

To ensure optimal performance and accurate monitoring on Android 10, we recommend accepting the default permissions and settings when installing the Ok Alone app. If you change any settings, restart the app and any active shifts; if problems persist, reinstall the app and accept the default permissions.

 

1. App Location Monitoring

Ok Alone relies on GPS data to determine your location when you check in or trigger an alert. We recommend the GPS Normal setting:

• GPS Normal: Uses GPS for accurate location while minimizing battery consumption.

• How to select: In the Ok Alone app, go to Menu ›› App Settings ›› Location Monitoring, then choose GPS Normal.
  

 

2. Android App Settings

To verify and adjust Ok Alone’s system-level settings on Android 10, open your device’s Settings app:

1. Go to Settings ›› Apps & notifications ›› See all apps (or App info, depending on your device).

2. Scroll to Ok Alone, then tap to open its settings page.
   

On the Ok Alone app settings page, confirm the following core options:

• Notifications: ON

  • Ensures you receive check-in reminders, alerts, and status confirmations.

• Permissions: Location (granted)

  • Allows Ok Alone to access GPS for check-ins and emergency location updates.

 

3. Location Permission

Android 10 introduces a “one-time” and “allow all the time” option for location. To keep tracking active—even when the app runs in the background—set location to Allow all the time:

1. In Settings ›› Apps & notifications ›› Ok Alone ›› Permissions, tap Location.

2. Select Allow all the time (not Allow only while in use).
   

Why “Allow all the time”?
Ok Alone must detect missed check-ins and emergency events even if you switch to another app or lock your screen. Choosing Allow all the time ensures background location updates continue uninterrupted.

 

4. Notification Settings

Proper notification settings ensure you never miss an urgent alert or check-in reminder. From the Ok Alone app settings page in Android:

1. Tap Notifications.

2. Ensure Show notifications is enabled.

3. For each notification category (such as “Check-In Reminders,” “Alerts,” or “Status Confirmations”), confirm:

   • Sound: ON (select a loud, easily audible tone)

   • Pop on screen (or “Peeking”): ON (so notifications appear even when the screen is locked)

   • Lock screen: Show all notification content

   

Tip:

• If you see separate channels for “Missed Check-In,” “Help Alerts,” and “Status Replies,” make sure each is set to High priority (if available) so they bypass Do Not Disturb when necessary.

• On some devices, you may also have “Allow sound and vibration”—enable both for maximum reliability.

 

5. Restart and Verify

After updating any location or notification setting:

1. Close the Ok Alone app completely (swipe it away from recent apps).

2. Reopen the app, log in, and ensure your shift has restarted if necessary.

3. Perform a quick check-in or status update to confirm that:

   • You receive an in-app notification.

   • You receive an SMS or phone call reminder (if you have those enabled).

   • The dashboard shows your correct location.

If settings do not appear to take effect:

• Reinstall the Ok Alone app from the Google Play Store.

• Accept all permissions when prompted on first launch.

• Reconfigure location to Allow all the time and confirm notification channels as described above.

By following these recommendations—especially granting background location access and enabling high-priority notifications—you ensure the Ok Alone app on Android 10 delivers accurate location data and timely alerts, keeping you safe and connected even when the phone is locked or running other apps.